Privacy Policy
Last updated: September 27, 2026
1. What we collect
Account data: name, email or mobile number, and (optionally) a profile photo you choose to upload.
Learning data: courses you enroll in, lessons you watch, exam attempts and results, books you open, and your reading progress.
Device data: when you log in on a new device we store a device name and a signed session so we can enforce our two-device login policy.
Payment data: payment is processed by our licensed gateways (bKash, Nagad, SSLCommerz). We only store the order reference and a masked method — never your card or wallet PIN.
2. How we use it
To deliver the service: show your courses, resume progress, sync your reading position, and give you results and certificates.
To improve the product: aggregate analytics on which lessons are hardest or most skipped (never tied to your identity).
To talk to you: order receipts, expiry reminders, and service messages. Marketing emails are opt-in only.
3. What we never do
We never sell your personal data.
We never show your real name publicly unless you ask (reviews are display-name only).
We never scan your device content beyond what the two-device session check requires.
4. Cookies & local storage
We use a single first-party localStorage key (shohoz-theme) for your theme choice, plus the platform's own storage for your session and reading state.
No cross-site tracking cookies are used on this preview build.
5. Your rights
You may request a copy or deletion of your account data at any time by writing to support@shohozskill.com.
Deleting your account revokes all device sessions immediately and anonymises your exam results.
6. Contact
Questions about this policy? Write to support@shohozskill.com or visit our office at Level 4, Dhanmondi, Dhaka 1209, Bangladesh.